Customers are looking for quality pros, too. Whether online or in-store at The Home Depot, Pro Referral gives them a reliable way to locate professionals like you in their own neighborhood.
With Pro Referral, you’ll earn 2 points for every dollar spent in-store at The Home Depot when using your Pro Xtra account. Each job request is exchanged for 40 to 80 points, so you can turn your purchases into jobs at no extra cost to you.
Our website and the Pro Referral mobile app make it easy to contact customers and keep track of job requests and availability from anywhere, anytime.
Whether you already have a website or if it’s still on your to-do list, your Pro Referral profile gives your business a web presence that helps you market your services and connect with the right customers.
Ready to apply?Become a Pro
Using Pro Referral, or with the help of a Store Associate at The Home Depot, a customer submits a job request.
Each pro’s ratings and reviews, responsiveness, availability, and location help us make up to three ideal matches.
Customers can compare profiles, verify credentials, read reviews, and select the pros they feel are qualified to complete the job.
Matched pros must follow up with the customer by phone or through messaging. The Pro Referral mobile app makes it easy to respond from anywhere right away.
Once selected, be sure to contact the customer to work out scheduling and other details so you can get right to work.
When the job is done, the customer will be asked to provide feedback, which helps build your profile so you can win more jobs.
Join Pro Referral and start winning jobs.Become a Pro
The Pro Referral mobile app makes it easy to receive new requests, communicate with customers, and take advantage of our job management tools anywhere, anytime.
*Don't have an iPhone or an Android? We've got you covered with SMS alerts. Sign up or login to add SMS messaging to your preferences.
We help qualified pros build a better business by connecting them with local customers, including in-store shoppers at The Home Depot. With effective job management tools and a convenient mobile app, Pro Referral makes it easier than ever to respond quickly to requests, increase your online presence, and win more jobs.
You can apply here by providing a few basic details about your business and consenting to a background check. We’ll check to see if we have openings in your area for pros with your skills. If we do, you'll be prompted to fill out a more comprehensive application. Once you have submitted the application, we will review it and run a background check on the business owner. This process will take a few days, but we’ll be in touch as soon as we have the results. After your application is approved, we’ll help you build your profile so you can start receiving job requests immediately.
There is no fee to use Pro Referral; it is a point-based service powered by The Home Depot. Each job request costs between 40 and 80 points, and you earn 2 points for every $1 you spend shopping in-store. We’ll keep track of the points you earn by linking to your Home Depot Pro Xtra account, so you can easily check your points balance anytime online or using the Pro Referral mobile app.
When Pro Referral matches you to a job request, we'll notify you immediately with an opportunity to reach out to the customer about their project. You should contact them directly to discuss the details either by phone or using Pro Referral’s messaging tool. Your messages will be immediately delivered to the customer’s inbox. If you aren’t available or able to accept the request, you can choose to pass on it instead of following up with the customer. You’re welcome to change your notification settings in your profile at any time to ensure you don’t miss out on your matched job requests.
You collect payment directly from the customer and keep 100% of the job price.
You do! You determine your work radius and can make changes as applicable within your profile. This means you won't receive job requests in locations outside of your specified area. You're welcome to make your work area as large or as small as you'd like.
Matches are based on how well the customer’s request aligns with your skill set, work radius, and availability. Your responsiveness and customer reviews are important, too–making contact quickly and encouraging your customers to leave feedback helps ensure you are matched to as many jobs as possible in the future.
There is no perfect price point. You should offer the most competitive price possible for the job, but customers consider many other factors, such as jobs completed, reviews, qualifications, and the amount of detail provided in the profile.
Absolutely! You can create up to two skill profiles. For example, if you’re both a professional painter and a handyman, you can be matched to jobs in both categories. If you've gone through the approval process for your first skill profile and have been accepted, you'll have to reapply and be cleared for the subsequent specialty you want to add.
We’ve got your back! We want you to get the most out of Pro Referral and are happy to help assist. Just call Customer Care at 1-855-723-2266 with any questions. If you reach us after hours, send us an email at firstname.lastname@example.org.
Apply today to join Pro Referral. The sooner you do, the sooner you’ll get genuine job requests from homeowners near you.