Sparkle and Shine Cleaning

2 Reviews
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house cleaner

Services Offered

Whole House Cleaning

Work Area

No Work Area

Portfolio

Reviews

3.0
out of 5
2 Reviews
5 star 1
4 star 0
3 star 0
2 star 0
1 star 1
1-2 of 2 results

June 24, 2012

Once i chose this company, they immediately requested that we not go through Red Beacon. This should have been a clue to me. We negotiated a price and time for my job (empty house move-in cleaning) through a phone call and a few emails. But the trouble started when it came time for the job. I was out of town, but my wife met her at the location (I had told her this ahead of time). She immediately told my wife that it would cost significantly more than she thought. My wife called me, and I called the service provider. I told her this was unacceptable, and that she firmly quoted me a price, and if she wanted to see the house before quoting a price she should have asked, as I could have accommodated that. During the back and forth she told my wife she never talked to me (a blatant lie) and gave different stories to my wife and I. She finally decided to do the job at the agreed upon price, but very soon after starting she asked my wife to go buy a mop and some cleaning supplies. This is the last straw, as I had clearly communicated that this was an empty house and we had no equipment or supplies on hand. My wife had to ask three times for her to leave before she finally did. This is hugely disappointing, as the service provider tried to change the entire nature of our agreement once she saw the house and that I wasn't present. Dishonest and uncooperative, I strongly recommend against using this service provider.

June 24, 2012

Joel N

La Grange Park,IL

March 21, 2012

Outstanding, wonderful!

March 21, 2012

Lynn N

Algonquin,IL